Joshua Lamberti
2 days ago
Dr. Ferlito = Great. Dr. Badalamenti = Not Great. Our experience with Dr. Ferlito was excellent. She took the time to explain a clear treatment plan, answered our questions, and was very kind. We were told our daughter would need teeth removed, followed by an expander, and then braces. We followed that plan and had her teeth removed. At the follow-up appointment, we saw Dr. Badalamenti instead. He briefly looked at her teeth, spoke mostly with his assistant, barely acknowledged my wife, and then told us to come back in nine months. There was no explanation for why the treatment plan had suddenly changed or why the expander was no longer being recommended. We left the appointment frustrated, confused, and wondering why we had just gone through the extractions if nothing else was going to happen. At our daughter’s next dental appointment, our dentist asked whether she was seeing an orthodontist. When we explained that we had been told to wait nine months, our dentist was surprised and recommended getting a second opinion. We did—and it completely confirmed our concerns. Both Dr. Ferlito, our dentist, and the new orthodontist all agreed on the same course of treatment. The new orthodontist was actually shocked that our daughter had not already received an expander. She is now starting that treatment immediately, with braces to follow. It was astonishing that three different professionals independently reached the same conclusion, while Dr. Badalamenti’s recommendation was completely different and left us without any explanation. My advice to anyone is simple: if something doesn’t feel right or a treatment plan suddenly changes without a clear explanation, don’t hesitate to get a second opinion. It made all the difference for our family.
Shelly
2 weeks ago
expensive. Price was slightly under $6000 for a simple 15 month treatment plan of braces only for a kid. No expanders etc. I do understand the price is high average for area. We had other quotes cheaper by certified orthodontists. A discount is not expected at all and not something you can assume you get . I very politely asked for any discount since we had cheaper quotes after complimenting the office. Completely 100%thier right but was told no. I was only offered 5% off for paying advance in full which was offered initially. I was a little surprised they would not match a quote for $5200 for a 15 month simple case. Going elsewhere.
Response from the owner:Thank you for taking the time to share your feedback. We truly appreciate the opportunity to meet your family and discuss your child’s orthodontic needs. We understand that choosing an orthodontic provider is an important decision, and we respect that every family has different priorities when considering treatment options and investment. Our fees are based on each patient’s individual needs, treatment plan, and the customized orthodontic care required to achieve the best possible result, not simply a standard number or one-size-fits-all approach. We are sorry to hear that we were not the right fit for your family at this time. We wish your child the very best on their orthodontic journey and hope they achieve a beautiful, healthy smile.
Ellie
3 weeks ago
Response from the owner:Thank you Ellie!
Enzo C
2 months ago
they were amazing here
Response from the owner:Thank you Enzo😁
More to come…👎🏻
Nicole Wheeler
3 months ago
Response from the owner:Thank you Nicole!
Jason Jamie
3 months ago
Response from the owner:Thank you Jason!
kristen Nocella
3 months ago
Response from the owner:Thank you Kristen!
Melissa Kaleta
4 months ago
I currently have two children receiving treatment at the Macomb office and one who has completed their process. We are loving our experience! Dr. B, Dr. AnneMarie and staff are amazing and make every visit comfortable and fun! 😊
Response from the owner:Thank you Melissa :) We absolutely love treating patient families. There is no greater compliment!
Tony Argote
4 months ago
Wonderful people, great care. I’m so happy with my new smile!
Response from the owner:Thank you Tony :) we are so glad you are happy with your new smile!
Jillian Driskell
4 months ago
Response from the owner:Thank you Jillian!
Kristen Jones
4 months ago
We have always had an amazing experience with the staff! Thank you so much for all you do for my 3 daughters. We love Lisa so much and she's always there for us!
Response from the owner:Thank you Kristen😁 We appreciate your kind words!
Danielle Trinidad
4 months ago
Response from the owner:Thank you Danielle!
Dustin Jaeger
4 months ago
Response from the owner:Thank you Dustin :)
Sara Davis
4 months ago
Great experience! Could not recommend more!
Response from the owner:Thank you Sara :) We appreciate your recommendation!
Amy Cody
4 months ago
Great dental office. The staff is friendly, and the place is clean and well-organized. Abbey is the best—very helpful and professional. Would definitely recommend!
Response from the owner:Thank you Amy! We think Abbey is amazing too :)
Larry Leto
4 months ago
Response from the owner:Thank you Larry :)
Madison Saylor
4 months ago
Response from the owner:Thank you Madison!
Brooke
4 months ago
Response from the owner:Thank you Brooke :)
Jennifer Lucksted
4 months ago
Response from the owner:Thank you Jennifer!
Joseph Rodrigues
4 months ago
Response from the owner:Thank you Joseph!
Melissa Basic
4 months ago
Response from the owner:Thank you Melissa :)
August Oliveri
4 months ago
Response from the owner:Thank you August!
Matt Radtke
4 months ago
Danielle made me feel super comfortable!
Response from the owner:Thank you Matt! Danielle is super AWESOME!
Young Blood
4 months ago
D Money 👍🏼
Response from the owner:Thank you!